Curnow KZN Insurance Brokers

Claims

WHAT TO DO IN THE EVENT OF A MOTOR VEHICLE ACCIDENT

Stop Immediately – don’t move the vehicle in the event of death or injury .
Ascertain the nature and extent of any injuries and if able to do so render all possible assistance within your capabilities. Do not move persons who have been seriously injured, and only assist insofar as you are capable and have been trained.
Ascertain the nature and extent of damage .
Obtain the other drivers details – name, address, telephone number, make, model and registration number of the vehicle, who it belongs to – if someone else, their name, telephone number etc., name of insurer.
Give your details, name, address, telephone and registration number to whoever has reason to ask for them but never admit that you might have caused the accident.
Try to find witnesses. Take down their details and where possible their impressions of the accident. If unable to take down registration numbers of vehicles not involved in the accident to trace as witnesses.
Make a note of date and time of the accident and where the accident occurred ie. name of road, suburb, nearest town, motor way (between off ramps) and weather conditions.
Sketch the position of the vehicle and take photos if possible.
Report the accident within 24 hours to the SA Police Service even if it was a minor accident.
Should your vehicle require towing please contact our help line - 039 6824 246.
Complete a Motor Accident Claim Form and send it immediately to us.